Privacy and Cookie Policy

PRIVACY AND COOKIE POLICY

Dan's Gifting Hub is committed to providing quality products and services to you and this policy outlines our ongoing obligations to you about how we manage your personal information. 

What kinds of personal information do we collect? 

The personal information that we collect includes things such as your name, date of birth, email address, telephone number, demographic information, postcode, and payment details. Depending on the situation, we may collect or hold other personal information. Click here to read our Terms and Conditions.

How do we collect and hold your personal information?

We collect personal information in many ways, including when you: 

  • register with us (ie. when you create a customer or company account);

  • place an order with us (for yourself, your business or as a gift for a third party). If you place an order as a gift, we will also collect the personal information of the gift recipient which is necessary to provide them with the gift;

  • engage and communicate with us online or offline;

  • complete a contact form or call to enquire, submit a complaint; and

  • participate in our promotions, competitions, testimonials, surveys, and focus groups.

We hold your personal information securely by using high industry standards. Any transfer of personal information will be through SSL encryption to ensure that your personal information and transaction payment information is kept secure.

We also collect personal information through cookies. 

What is a cookie? 

A cookie is a small file which is placed on your computer's hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

The table below lists the cookies we collect and what information they store.

Cookie Name

Cookie Description

FORM_KEY

Stores randomly generated key used to prevent forged requests.

PHPSESSID

Your session ID on the server.

GUEST-VIEW

Allows guests to view and edit their orders.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history, if you have asked for this.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

MAGE-CACHE-SESSID

Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-STORAGE

Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-STORAGE-SECTION-INVALIDATION

Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-TIMEOUT

Facilitates caching of content on the browser to make pages load faster.

SECTION-DATA-IDS

Facilitates caching of content on the browser to make pages load faster.

PRIVATE_CONTENT_VERSION

Facilitates caching of content on the browser to make pages load faster.

X-MAGENTO-VARY

Facilitates caching of content on the server to make pages load faster.

MAGE-TRANSLATION-FILE-VERSION

Facilitates translation of content to other languages.

MAGE-TRANSLATION-STORAGE

Facilitates translation of content to other languages.

Why do we collect, hold, use and disclose personal information?

We use your personal information for the primary purpose of providing our goods and services to you. This includes providing the information to our third parties (including delivery partners) and for marketing purposes. You may unsubscribe from our mailing/marketing lists at any time by updating your subscription preferences/unsubscribing.

We may also use your personal information for other purposes which are closely related to the primary purpose, including assisting us with your enquiries or complaints and market research purposes.

  • Learn about your preferences to ensure we promote products and services that will be relevant to your interests, improving your experience 

  • We may periodically send promotional emails and SMS about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can unsubscribe from receiving promotional and offer related communications at any time by clicking the “Unsubscribe” link in our emails. You can also contact Dan's Gifting Hub directly to unsubscribe, by calling or emailing hello@giftinghub.danmurphys.com.au

We do not sell or supply your personal information to third parties, except in order to provide our products or services to you. An example of this is where we share your personal information with our delivery partner so that they can provide you with your products. Another example is where an information technology provider is provided with your personal information while performing maintenance on this website.

How can you enquire, access and adjust your personal information?

If you wish to access to any of your personal information that we hold, or if you have any questions regarding this policy, please contact us: 

We may require proof of identity before providing your requested personal information.

How can you raise any concerns or complaints in relation to our handling of your personal information?

If you wish to complain in relation to our handling or your personal information, you may contact our Privacy Officer at one of the above contact points. We may ask you to put your complaint in writing and to provide details about it. We may discuss your complaint with our team members and our service providers and others as appropriate.

Our Privacy Officer will investigate the matter and attempt to resolve it in a timely way. Our Privacy Officer will inform you in writing about the outcome of the investigation. If our Privacy Officer does not resolve your complaint to your satisfaction and no other complaint resolution procedures are agreed or required by law, our Privacy Officer will inform you that your complaint may be referred to the Privacy Commissioner for further investigation and will provide you with the Commissioner’s contact details.

Whether you are likely to disclose personal information to overseas recipients (including a related body corporate), and the likely countries that information may be sent.

It is not likely that Shorty’s discloses personal information to overseas recipients.

Updates

This Policy may change from time to time and is available on our website.

 

This policy was last updated on 3 October 2021